Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Purchases of Products that were NOT Shipped:
Physical merchandise may be returned for a full refund within 2 days of purchase. Refunds will be issued in the same manner that the merchandise was purchased.
Purchases of physical products made within 3-10 days can be returned for in-store credit.
All returned products must be in the same condition as when originally purchased. The binding/spine of the books must still be intact.
Shipped Products:
Products that were shipped may be returned for a full refund within 10 days of shipment date. Refunds will be issued in the same manner in which the item(s) were purchased.
A store credit will be issued for purchases made within 10-15 days of original shipment date.
All returned products must be in the same condition as when originally purchased. The binding/spine of the books must still be intact.
All returned merchandise:
All returned merchandise must be in "like new" condition. The spines of the books can not be broken or creased. LIT Java and its representative reserve the right to determine if the product is in "like-new" condition.
Books that have writing in or on them, have creased of broken spines, or are damaged in any other way can not be returned for a refund or in-store credit. They are final sales.
Event Purchases
Event purchases are final sales. No refunds or credits will be issued for events.
To request a refund or credit for physical merchandise please email us at info@litjava.net
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